Reach Out

(425) 329-4569

FAX
(425) 608-9508

Voicemails are checked frequently after hours and on the weekends.

Email Us

info@nextstepnw.com

Emails are checked frequently after hours and on the weekends.

FAQs

Appointments

Q: What can I expect from my visit to Next Step?

A: At Next step you can always expect to be treated with respect by our wonderful staff and licensed medical professionals. Our medical professionals do not rush through appointments. They take time to listen to you and answer your questions. Need more time? We’re here. All conversations are confidential (as allowed within Washington State law). All medical services at Next Step are provided by licensed medical professionals under the direction and supervision of our Medical Director.

Pregnancy Testing

Q: I already bought a pregnancy test from the store. Why do I need to come in and be tested with you?

A: Taking a test here and discussing your most recent menstrual cycle will help determine the best time to schedule an ultrasound so that we do not schedule too early and have to do a repeat appointment.  We can also help you with medical insurance, referrals and other questions you may have about your pregnancy.

Q: I had unprotected sex and am worried I could be pregnant. Can I come in today for a pregnancy test?

A: If you become pregnant a test would not show a positive result until roughly 2 weeks after the incident, typically when you would be late or miss your period.  (It takes that much time for the pregnancy hormone to be detected by the test.)

Q: I think I am pregnant, but I am bleeding/cramping, etc. Can I come in to get checked out?

A: If you think you are pregnant and you are more than spotting or having significant bleeding, we advise that you seek immediate medical attention from your own physician or at the ER. We do not provide emergency care.

Q: What should I do if I am experiencing bleeding, cramping, or have medical questions?

A: For all medical emergencies (significant cramping and/or bleeding) go to the ED or dial 911. For general medical questions we can put you in contact with one of our nurses. Medical related questions can never be answered by a non-medical professional.

Ultrasounds

Q: Can I walk in or do I need an appointment?

A: Appointments are required for ultrasounds. Scheduling an appointment will guarantee you are seen in a timely manner and that your appointment is scheduled when a nurse is available.  It also allows you to do the paperwork via mobile phone.

Q: How early can I come in for an ultrasound?

A: You need to be at least 7 weeks (based on your LMP - first day of your last menstrual cycle) before we can perform an ultrasound.

Q: I went to the doctor and found out I was pregnant and had an ultrasound. Can I come in for an ultrasound at no cost?

A: If you have already had an ultrasound at your doctor’s office and are between 6 and 16 weeks we may be able to offer you a free limited OB ultrasound through our “Training Program.”  Contact us to find out more information.​

Q: At how many weeks does Next Step stop offering ultrasounds? Why?

A: We offer ultrasounds between 7-17 weeks of pregnancy.  Our limited early OB ultrasounds only check for whether the pregnancy is in the uterus, whether or not the fetus has a heartbeat, and to determine gestational age of the embryo.  After 17 weeks your doctor will want you to have a more complete ultrasound, and this should be scheduled through your OB doctor.​

Q: Can I come in for an ultrasound to find out the sex of my baby?

A: No, our limited OB ultrasounds do not determine the sex of the baby.  This is typically done around 20 weeks through your doctor.

Q: Can I have family or friends in the ultrasound room with me?

A: We typically allow 1-2 visitors during the ultrasound exams.  Please contact us if you have any questions. 

Abortion Pill Reversal

Q: If I have taken the 1st abortion pill and am concerned can I call Next Step?

A: Yes. Contact one of our nurses here at Next Step 425-329-4569 or call reversal hotline 24/7 at 877.558.0333

Q: Can the doctor at Next Step prescribe Progesterone?

A: Yes. If you are a candidate for the procedure our medical provider can get you started, provide evidence-based ultrasounds, follow up care and assistance as well as an OB referral if requested.

Contraception

Q: Can I get birth control or the morning after pill at Next Step?

A: Our clinic does not sell or prescribe birth control. We do help with education so that you can make an informed decision.

STI Testing and Treatment

Q: Do you offer STI/STD testing and if so, which tests do you offer?

A: Next Step offers a full panel of STI/STD testing including:
Chlamydia
Gonorrhea
Hepatitis B
Hepatitis C
Herpes
HIV (testing only)
Syphilis
Trichomoniasis

Q: What does it cost for an STI/STD test?

A: At this time all STI/STD testing is free of charge. Our medical doctor can provide a prescription for antibiotics as needed for you to take to the pharmacy of your choice.

Q: Do I need an appointment to come in for STI/STD testing?

A: An appointment is recommended. At this time STI/STD testing is offered on Monday mornings, and Tuesday and Thursday afternoons only. Please call us for more details. Walk Ins can be seen if the medical team is available.

Abortion

Q: Do you do abortions?

A: Our clinic does not perform abortions (or provide abortion referrals). We provide professional consultations about abortion, but only for patients seen in the clinic. We do provide ultrasounds to confirm gestational age after a positive pregnancy test.

Q: Abortion Pill/RU-486

A: The Next Step provider cannot prescribe RU-486. They do provide ultrasounds to confirm gestational age after a positive pregnancy test.

Supplies

Q: Do I need to make an appointment to come in for supplies?

A: No, you may come in any time we are open for supplies.

Q: How often can I come in for diapers and clothes? And what sizes do you offer?

A:  You may come in once per month (every 30 days) for diapers/wipes/formula.  Clothing is available for your child’s current size, and we have newborn-2T size clothing. We also occasionally will have larger kid sizes (3t-6t). Maybe 3T up to 10yo.

Donations

Q: When do you accept donations?

A: Anytime we are open - Monday to Friday 10:00am-5:30pm – no appointment needed.

Q: Are there certain items you cannot accept as a donation?

A: We cannot accept  car seats, unless they are less than 1 year old. Unless they are NEW  We also cannot accept USED cribs, mattresses or larger baby furniture.  We also ask that all donations be in good, usable condition.

Medical Records, Insurance, and Referrals

Q: Why don’t you take insurance?

A: We do not take insurance because our exams and most services are free-of-charge. Since we are donor-funded and do not make money off your reproductive health choices.

Q: Is Next Step an accredited medical clinic?

A: Yes, Next Step is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC).Our services are performed by caring, licensed medical professionals under the direction and supervision of a licensed physician.

Q: How do I obtain a copy of my medical records from Next Step for myself or my medical provider?

A: You can come in to fill out a form and provide a picture ID in order to request medical records. Your medical provider can also directly request records from us via fax.  Our fax number is (425)608-9508.

Q: I need pregnancy verification/proof of pregnancy/letter to apply for Medicaid/WIC, etc.

A: Clients need to sign a release and then we will give them a copy of the document they need, or we can provide an appointment to do the pregnancy verification if it has not yet been done.

Q: I need you to send a copy of Pregnancy Test Verification/US Report to my Doctor

A: In order to send medical records to a doctor’s office (or ER or other health care facility) we must have a consent for release of records signed by the client. Clients can come in with their photo ID to sign the release here or may do so at their doctor’s office.

Q: What kinds of referrals do you provide for clients?

A: Every client is given a referral list of options for further reproductive healthcare and other community resources. Referrals are given only to our clients.

Q: What do I do if my pregnancy test is positive and I don't have insurance?

A: We can help direct you to local hospital financial assistance programs that are available as well as give you what information you may need to see if you qualify for WA state health assistance. Next Step also offers assistance for limited prenatal care depending on the need and qualification for state health care and hospital charity care outcomes.

Q: I don't live near Lynnwood, WA. Where can I go to find a pregnancy center near me?

A: Option Line is available 24/7 by calling 1-800-395-HELP. Visit their website to search for a center in your area that can assist you. Another extensive resource for pregnancy care and more is Abundant Life. https://www.abundantlifewa.org/

Privacy Policy

Q: Call from a doctor’s office or emergency department regarding a client.

A: Does the facility have a consent for release of records from the client? We will need that faxed from the facility or will need the client to come by our office and sign a release. We do not release any information without a client’s specific permission.

Q: Do you have a Privacy Policy?

Q: Is my visit confidential if someone calls asking about me?

A: Due to confidentiality, we will not verify that you have ever been seen or treated at our clinic. We can telephone or email information to the client if we have a contact on record.

Funding

Q: How is Next Step Pregnancy Services funded?

A: Next Step is a non-profit organization funded by the generosity of individuals, businesses, organizations, and private foundations. Next Step Pregnancy Services receives no federal or state tax funding and does not profit from the medical decisions made by our clients.